COVID-19 update

Dear Customers,

Thank you for your continued support as we navigate through the current events.

Our online fulfilment remains in place.

So that we may safely facilitate this, a small, core team are helping to co-ordinate and send orders out. To safeguard our team and customers, we have put extra measures in place at the factory to ensure the guidelines issued by the Government and Public Health England are adhered to. These include:

  • All staff who can work from home are working from home.
  • Social distancing measures are in place to ensure staff are at least 2metres / 6ft apart.
  • Extra hand sanitizers have been placed throughout the factory with staff washing their hands frequently.
  • Staff levels are to a minimum so please bear with us whilst we try to send your orders as quickly as we can.
  • The factory will be closed from 30th March until further notice.


For customer orders, we do ask if you would like chocolate gifts for Easter, please plan ahead so we can fulfil orders in a timely manner for you. Royal Mail services are experiencing delays at present so we are unable to guarantee Next Day Delivery.

Thank you again for your support and we wish you safe and well.

Yours faithfully,

House of Dorchester